Refund Policy

Resume Dogs sells one-time digital access plans. Pup plans provide unlimited usage for 7 days, and Hound plans provide unlimited usage for 30 days from the date of purchase.

We do not currently offer recurring subscriptions, so you will not be automatically charged when your plan expires.

Because access is delivered immediately after payment, purchases are generally final once a plan has been activated and used. We will review refund requests when:

• Your paid plan did not activate correctly after a successful payment.
• You were charged twice for the same purchase.
• A technical issue on our side prevented you from using the paid plan.
• The charge was unauthorized or made by mistake.

Email us within 7 days of purchase with the account email used at checkout, the plan purchased, payment date, and a short description of the issue.

Approved refunds are returned to the original payment method. Depending on your bank or payment provider, the credit may take 5-10 business days to appear after processing.